Shipping policy

Last updated: August 1, 2026

JGTees products are made to order and fulfilled by independent print and production partners, including Printify and Gelato network facilities. Production and shipping times begin after your order is accepted.

Processing and production

Most products are produced within 2–7 business days. Production may take longer during holidays, high-volume periods, product shortages, quality-control reprints, or for larger orders. Business days do not include weekends or U.S. holidays.

Delivery estimates

For most orders delivered within the United States, standard transit is generally 2–8 business days after production. International standard delivery is generally 10–30 business days after production. The estimate shown at checkout or in your order confirmation is the best estimate available for that order, but it is not a guaranteed delivery date.

Shipping costs

Available shipping methods and charges are calculated and displayed before payment at checkout. Charges depend on the products, quantities, destination, fulfillment location, and selected method. We do not add undisclosed shipping charges after checkout.

Where orders ship from

Orders are routed to a suitable fulfillment facility based on product availability, production capacity, and destination. U.S. orders are generally produced and shipped from a United States facility when available. Some products or replacement orders may be produced in or routed through another country. Items in the same order may arrive in separate packages with separate tracking numbers.

Tracking

When tracking is available, it will be emailed after the package is handed to the carrier. Tracking can take 24–72 hours to update after the label is created.

Address accuracy

Please review your delivery address before submitting the order. Contact support@jgtees.com immediately if it needs correction. Address changes are not guaranteed after production begins. Additional replacement or reshipping charges may apply when a package is returned or lost because the customer supplied an incomplete or incorrect address.

Delays, lost packages, and damaged deliveries

Carrier delays caused by weather, customs, peak-season volume, or other events outside our control can affect delivery. If tracking has not updated for an unusual period or a package appears lost, contact us within 30 days after the estimated delivery date. If an item arrives damaged, contact us within 30 days of delivery with the order number and clear photos. We will investigate and provide an appropriate replacement or refund when the claim is validated.

International orders, duties, and taxes

International orders may be subject to customs duties, import taxes, brokerage charges, or local fees imposed by the destination country. Unless checkout specifically states otherwise, those charges are the recipient’s responsibility and are not included in the product or shipping price.

Contact

Email: support@jgtees.com
Phone: 385-286-9362